Information about NorthStar's returned check collection service:
Question: How much does NorthStar charge to collect returned checks?
Answer: Businesses pay nothing; there is no sign up cost, monthly cost, annual cost, or termination fee. Bad check writers are charged the face value of the check plus the government legislated bad check fee. NorthStar's profit comes from the rest of the state bad check charge.
Question: Why choose NorthStar for my returned check recovery service?
Answer: NorthStar is a returned check recovery service, a full service collection agency, and a technology service. Its staff at the corporate office are well versed in the collection process as well as the banking industry. NorthStar has one of the finest teams available to collect returned checks or other debts.
Question: Is there a long term contract?
Answer: No; it is rare for a client to terminate NorthStar's returned check recovery service, but this can be done by giving them a 30 day written notice.
Question: Does NorthStar need my bank account information?
Answer: If you want your collected funds sent to your bank automatically, the answer is yes. If you are content with a "paper check," NorthStar does not need your bank account information.
Question: How fast does NorthStar collect returned checks?
Answer: As quickly as possible. There are certain collection requirements that must be met. Since NorthStar pays out collected monies twice per month (the 5th and 20th), funds are sometimes collected and returned in as little as 30 days.
Question: How do I notify customers that I am using a returned check recovery service?
Answer: NorthStar will supply you with stickers for your cash register area as well as entrance doors.
Question: What if our company takes checks "in the field"?
Answer: This is not a problem; please let NorthStar know and they can provide you with a solution.
Question: What if customers want to pay me for a bad check? Is this allowed?
Answer: This is called a "merchant payment," and it is allowed. Just remember that NorthStar will want its portion of the state fee paid by bad check writers.
Question: Is returned check recovery limited to NSF checks?
Answer: No. NorthStar also works to collect stop payment and closed account checks for free. Checks marked "forgery" or "refer to maker" should be submitted to your local police department.
Question: How do we sign up?
Answer: Use the "fast and free" on-line process!